SYSTEM & APPLICATION SUPPORT ENGINEER

Tesco

  • Praha
  • Trvalý pracovní poměr
  • Plný úvazek
  • Před 28 dny
Company DescriptionTesco is a leading multinational retailer, with more than 336 000 colleagues.Our software is used by millions of people across several countries every day. Whether it’s the tills and websites our customers use, or the systems our colleagues and partners use, you’ll play your part in keeping it running like a well-oiled machine.Our goal is to bring significant changes to the market by using the latest technologies. We are focusing on a large variety of modern technologies from the backend space and frontend to UX, UI and even data science and engineering.Our colleagues are the key to our success at Tesco. We foster an environment of openness and collaboration. We draw from the diversity, knowledge and experience of our colleagues. It is all about equal opportunities, no matter who you are, or where you come from, you can get on at Tesco.As Technology stream we cooperate within the group of Tesco Technology offices located in the UK, Poland, Czech, Hungary and India.About the roleAs a System and Application Support Engineer, you will have strong focus on maintaining and supporting live production environments. You will be working in incident management, from real-time troubleshooting and root cause analysis to stakeholder communication and post-incident reviews. They are proactive in automation initiatives (e.g., OS patching) and open to cross-functional learning, particularly in logistics-related domains such as Fulfilment, Distribution, and Transport services. Works as a key member of an engineering team and delivers high quality solutions in a timely manner. Your role includes delivering technology across all markets that Tesco operates in – UK, Ireland, Czech, Slovakia and Hungary.This role is based in Prague, Czechia. We currently operate on a hybrid model, meeting in our office three days a week.In this job I’m accountable for
  • Supporting live environment and Applications
  • System admin on servers - Windows and Linux OS
  • Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions
  • Can troubleshoot failures, determine root causes, and make any escalations as appropriate.
  • Contributing to post incident analysis
  • Open for Cross-functional training on domain specifics about Fulfilment/Distribution/Transport services
  • Building and maintaining infrastructure in on-premises VMware data centres as well as in Azure
  • Automation (Linux OS patching etc.)
  • Being On-call support 7x24 - once in 5 weeks with extra compensation
Key people and teams I work with in and outside of Tesco
  • Other application support teams in and out of Stores Fulfilment domain
  • Other application systems engineering teams in technology
  • 3rd party stakeholders
  • Software developers
  • Technical program managers
About youExperience relevant for this job:
  • Systems Admin knowledge (Linux, Windows)
  • SQL (Postgres, Oracle), writing/understanding complex SQL sentences.
  • Understanding and addressing system / software related issues,
  • Bash/ksh, Pyton scripting skills
  • Automate Recovery, testing of new patches
  • On-premise (VMware, Hyper-V), Public Cloud (Azure) infrastructure,
  • Understand the concept of containerization and their benefits,
  • CI/CD (GitHub Actions, Azure DevOps)
  • Orchestration (Docker, Kubernetes)
  • Monitoring and other tools such as: Splunk, New Relic, Jira, Confluence
Personal:
  • Flexible, well-organized, responsive, creative, and a self-starter
  • Strong problem-solving skills
  • Demonstrates resilience during change and maintains delivery
  • Excellent communication and influencing skills; adaptable to change
  • Willingness to travel occasionally across Europe and the UK
Additional informationBenefits
  • Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you choose to join our business, we will provide you with (for all):
  • Learning opportunities - certified technical training and learning platforms like Udemy, Udemy Pro and LinkedIn
  • Referral Bonus
  • Up to 20% yearly salary bonus – based on both individual and business performance
  • Cafeteria & Multisport
  • Additional 5 days of paid leave to support your well-being and family life
  • Shopping discount in our stores
What our colleagues like the most at Tesco
  • We develop our own products
  • We make an impact; large scale of operation
  • Accountability and respect are given to us
  • We cooperate and support each other
  • There are great colleagues who are divided into small teams here
  • We can develop and learn new things
Let us know you are interested by pushing the APPLY button!#LI-ACS1

Tesco