
User Adoption Specialist
- Plzeň, Plzeňský
- Trvalý pracovní poměr
- Plný úvazek
- Develop User Adoption Strategies: Create and execute tailored programs to boost product usage and meet the needs of key user segments
- Marketing Campaigns: Collaborate with the team, design and implement targeted campaigns to promote product features and best practices through blogs, webinars, and social media. Monitor and analyze the effectiveness of campaigns
- Deliver Enablement Programs: Organize training sessions, workshops, and onboarding materials to educate and empower users. Maintain a library of user resources, including guides and tutorials
- Collaborate for Success: Work with cross-functional teams to address user pain points, advocate for user needs, and ensure feedback informs product development
- Analyze and Report: Track user adoption metrics, evaluate campaign performance, and present insights to stakeholders
- Bachelor's degree in Marketing, Business, IT, Communications, or a related field
- 3+ years of experience in user adoption, customer success, or marketing, ideally in the technology or SaaS industry
- Proven success in creating and executing user adoption and marketing strategies
- Strong skills in creating training materials and customer enablement programs
- Excellent project management, communication, and interpersonal skills
- Analytical mindset with the ability to interpret data and make data-driven decisions
- Proficiency in marketing tools, CRM systems, and analytics platforms
- Fluency in English language
- A customer-centric approach and passion for helping users succeed
- Competitive Salary (with yearly bonus of 15%)
- Opportunity for Future Growth and Advancement
- Meal allowance of 123 CZK / day
- Transport allowance of 100 CZK / day
- Flexi Pass 20 000 CZK / year
- Vacation allowance 10 000 CZK / year
- Christmas allowance 10 000 CZK / year
- 5 weeks of holiday and for every 3 years of employment plus 1 extra day of holiday
- 3 days of sick leave per year
- Pension insurance contribution up to 4 166 CZK / month
- Home office option
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