Date Posted: 2026-01-31Country: CzechiaLocation: J. Opletala 3506/45, 690 02 Břeclav, Czech RepublicJob TitleEscalator COE Supplier Quality EngineerRole Overview:The Supplier Quality Engineer ensures that the products supplied by the Otis suppliers meet safety and quality standards. He or she tracks quality issues identified by internal customers and those detected directly by suppliers and drives them to successful resolution and closure using Otis quality and industry standard tools, and in accordance with Otis quality policies and procedures. It will also be responsible for the qualification of new parts through the preparation, review, and approval of PPAPs and will coordinate both with suppliers and internally for their execution. In addition, it includes the performance of process and quality assurance audits on the suppliers under their responsibility.The work requires active communication with suppliers, with internal customers (Otis factories), as well as cooperation with the Engineering, Manufacturing and Works functions. The status and progress of work must be reported regularly to the management of factories, functions, and region.We are looking for a qualified Industrial / Mechanical Engineer with demonstrable experience mainly in the resolution of quality problems of mechanical products and use of quality tools, knowledge of the industry standards and the manufacturing processes associated with these products (bending, punching, pressing, laser cutting, mechanical assemblies, steel processing, etc.) to carry out audits of them in addition of working in the problem resolution, and preferably also basic knowledge of electrical, electromechanical and electronic products and processes. The candidate must demonstrate customer focus, passion for quality, and motivation to obtain results.The Supplier Quality Engineer reports directly to the Supplier Quality Manager of Otis Spain, responsible for the area in the three Spanish factories.On a typical day you will:- Lead the timely resolution of customer complaints, both internal and factory rejections during production and external detected in the facilities during the assembly of the elevator or during its operation and which are the responsibility of a supplier.- Cooperate with other functions: Engineering, Manufacturing and Works to achieve the objectives- Use quality tools and proceed according to the company's policies and procedures for the successful analysis of product problems.- Record progress and results in Otis electronic systems (ETQ, others)- Communicate with clients the result of the work- Report regularly to the head of the Department for reporting to the European head of the area and other functions.- Apply the necessary actions to external suppliers- Complete qualifications of new or modified parts to be supplied by suppliers (PPAPs)- Participate in the quality approval of new suppliers.- Perform process audit on suppliers.What You Will Need to be Successful:Education/ExperienceBachelor's or master's degree programs in Industrial Engineering, Mechanical Engineering or Industrial Technology Engineering.Minimum experience of 3 years in industrial companies.Previous experience in the area of quality management, preferably supplier quality, including the resolution of quality problems, qualification of new parts and suppliers’ audits.Knowledge of the production processes associated with mechanical parts (bending, punching, pressing, laser cutting, mechanical assemblies, steel processing, etc.).Basic knowledge of other types of products and processes (electrical, electromechanical and electronic) is an asset.Quality Engineering course or module preferred.Personal Characteristics/ValuesDriven by Results/PaceThe preferred candidate not only focuses on his or her own results but always does what is best for the company. He is not afraid of high expectations, takes responsibility and acts energetically and quickly.Collaboration/InclusionThe candidate demonstrates teamwork and the ability to cooperate effectively with other functions, and mainly with external companies (suppliers). Values opinions and ideas of others.Analytical/ImaginationAble to translate complex data into a simple solution with an analytical mindset.Ability to use, interpret and solve quality problems using quality data and tools: SPC graphs, 8D analysis, Ishikawa diagrams, 5 whys, X-Network.Able to lead problem-solving teams with robust problem-solving techniques and tools: sixsigma, Shainin, PDCA, 3L5WAble to read drawings of components and products and understand production processes.Look for new ways of working to build competitive advantage.Communication Skills/EmpathyExcellent communication skills are important, able to deal with all kinds of different stakeholders, especially suppliers.Empathy.Fluent English is a must. Knowledge of the Czech language is a major advantage.Focus on the customer's external and internal expectationsTravel required to suppliers in Czech and European countries – 40%If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this to read the Policy and Terms
