
Collections Specialist
- Brno, Jihomoravský
- Trvalý pracovní poměr
- Plný úvazek
- You’ll be responsible for completing of collections activities and maintaining collections record for the company, including collection of outstanding payments and managing disputes
- Communication with customers on issues related to collections, including investigation and root cause analysis to solve disputes correctly
- Help with queries from regulatory authorities, external auditors and other third parties
- This is a senior role, so you will have a significant role in implementing and enforcing collections processes within the team and you’ll act as the right hand to the Lead
- Support of the rest of the team in day-to-day activities, especially with issues requiring deeper expertise
- Support of continuous improvement of the AP processes and systems
- You’ll take active part in the planned ERP system change
- Ideally 3+ years' experience in O2C collections operations
- English language skills at intermediate level
- Advanced MS Excel skills with a proven aptitude to interpret customer and financial data
- Strong knowledge of finance business processes, collections policies, treatment strategies, and statutory accounting principles to ensure compliant SSC operations
- Working knowledge of core finance and specifically collections systems, ERP and related specialty functional systems, frameworks, and functionality
- Strong communication and negotiation skills
- Ability to work in a fast-moving environment with proactive approach