(Senior) IT System Administrator Helpdesk, Support and Managed Services

Electronic Vignette | EV

Praha
Trvalý pracovní poměr
Plný úvazek

Před 6 dny

We are electronic-vigntte . cz – a specialized digital company that helps millions of motorists from Europe and around the world easily obtain electronic vignettes for traveling on Czech highways. Our online platform provides fast and convenient e-vignette processing without the need to stick physical stickers on windshields.We offer a complete range of vignettes for the Czech Republic: 1-day, 10-day, 30-day, and annual vignettes, making travel on Czech motorways as comfortable as possible for our customers.To expand our technical infrastructure, we are looking for an experienced (Senior) IT System Administrator for Helpdesk, Support and Managed Services to join our team.Tasks

IT Support & Helpdesk: Provide Level 1-3 technical support for internal teams and external customers of our digital platform
System Administration: Manage and maintain Windows and Linux servers, cloud infrastructures (AWS/Azure), and virtual environments
Managed Services: Proactive monitoring and management of IT infrastructure, including networks, servers, and applications
Incident Management: Rapid diagnosis and resolution of technical issues to ensure 24/7 availability of our e-vignette platform
Documentation: Create and maintain technical documentation, procedures, and knowledge base articles
Security: Implement and monitor security policies, backup strategies, and disaster recovery plans
Automation: Develop and implement automated solutions to optimize recurring IT processes

Requirements

Education: Completed IT education or university degree in Computer Science, Information Systems, or comparable qualification
Experience: Minimum 5 years of professional experience in IT support, system administration, or managed services, preferably in e-commerce or digital services
Technical Skills: Strong knowledge of Windows Server, Linux, virtualization (VMware/Hyper-V), cloud platforms, and network technologies
Monitoring & Tools: Experience with IT monitoring tools, ticketing systems, remote support software, and ITSM frameworks (ITIL)
Problem-solving: Analytical mindset and structured approach to troubleshooting in complex IT environments
Communication: Excellent communication skills and customer orientation in direct support contact
Languages: Fluency in Czech and English; knowledge of German would be an advantage
Availability: Willingness for on-call duties and occasional weekend/evening work

Benefits

Competitive salary: Compensation that matches your skills and experience in IT administration
Technical innovation: Opportunity to work with cutting-edge IT technologies in a dynamic digital environment
Flexible schedule: Remote work possibilities and flexible time planning for optimal work-life balance
Growing market: Work in the rapidly developing niche of digital solutions for automotive tourism
International environment: Interaction with customers from all over Europe and participation in developing Czech tourism infrastructure
Stability: Work in an established company with steady customer flow and predictable business seasonality
Professional development: Opportunities for career growth and certifications in latest IT technologies

Ready to join a team that makes traveling through the Czech Republic easier and more convenient? Send us your resume!Electronic Vignette | EVWe trusted digital partner for obtaining mandatory Czech motorway vignettes quickly and securely. Since 2021, we've simplified the electronic vignette process for thousands of international travelers by eliminating the need to purchase physical vignettes at borders or gas stations. Our platform allows drivers to obtain electronic permits online from anywhere in the world with instant processing and immediate activation in the official Czech toll system. We offer all vignette types including 10-day, 1-month, and annual permits with secure payment processing, multilingual customer support, and full compliance with Czech regulations. As a professional intermediary, we handle the technical complexities of license plate registration in the national database, providing competitive pricing, transparent terms, and peace of mind for hassle-free Czech motorway access.

Electronic Vignette | EV

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