Senior Backend Product Engineer
Productboard
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Guiding new customers. Our large customers receive all the care they need when purchasing Productboard. This includes a detailed sales process, being provided with solutions architects, and training. For smaller customers, however, such extensive support doesn't make economic sense. And that's where the Growth team comes in. Together, you'll help introduce our customers to Productboard, show them how best to use particular features and functions, and help them to fully understand how it'll make their future work easier.
- Setting prices and composing packages or plans. You'll revise how different Productboard functionalities are packaged and analyze our pricing models. Currently, basic pricing plans are stripped of certain functionalities. But the trend is towards making pretty much all functionality available to users but with constraints on usability depending on the pricing plan. Users can see the potential of certain features, and if they're interested, they can pay more to have them unlocked.
- Analyzing and optimizing client acquisition and retention. We need to track who comes to our site, who drops out at what particular step of the acquisition process and why, and what causes a company to purchase Productboard but leave after a certain period of time. This is very important data that will help us improve the entire customer acquisition and retention process. And that's where the Growth team will help significantly.
- Collaborate with product, data and design to build experiments and assess whether they'll drive acquisition, retention, and monetization metrics
- Evaluate other PLG tools on the market, helping us to decide whether there is a more effective way to solve customer and business problems, such as “How do users get started?”
- Evangelize growth engineering topics and lessons learned to the rest of the company
- Help decide which technical initiatives make it to our roadmap - and explain to key stakeholders why we are pursuing certain initiatives or directions over others
- Frontend: TypeScript, React.js
- Backend: GraphQL, Kafka
- Storage: Postgres, OpenSearch, Redis
- Data pipeline: Python, Keboola, Looker, Snowflake
- Infrastructure: AWS, Kubernetes, Terraform
- 5+ years of experience building web apps
- T-shaped profile with Backend depth
- Experience in solving growth-related problems
- You work in collaboration with cross-functional business teams (Product, Marketing, Go To Market)
- You understand the business KPI to be improved (Conversion, Engagement, Adoption, Churn, etc.)
- You get things done, even outside of your own area of direct responsibilities
- You're used to hacking in on other teams' code base (guest dev) and getting their support
- You optimize for rapid iterations using A/B testing tools (Optimizely, LaunchDarkly, etc.) with a rough first shot and clean things up once experimentation (successful or not) is done
- Telemetry and BI tools to measure the impact of your work are your daily tools (Looker, Amplitude, MixPanel, etc.)
- Join at the golden startup age - established stability with large space for innovation and individual impact
- You'll enjoy an exciting team atmosphere, building a whole new category of software
- You can help change the way that products are built all over the world
- We iterate quickly and decisions are fast. You'll have a voice in what we do and see the impact of your work
- We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
- We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture
- People feel empowered, supported, and included
- Trust and transparency are built into the way we work
- Creativity, curiosity, and continuous improvement are encouraged and nurtured every day