Job DescriptionIT Support with Finnish - HybridWe are Infosys Czech Republic.We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.What does your future job look like?You are the helping hand for employees of our client, dealing with problems in hardware and software via e-mail, telephone, chat or ticketing.You will receive error messages and inquiries and solve them independently (of course after extensive training and always with access to guidelines).If you are not able to solve the problem, you will forward it to the next support level.What should you bring with you?Fluent Finnish and good English skillsMotivation for a career in the IT service deskDesirable: Initial experience in the service desk/ tech support process with remote support for laptops / desktops / LAN problems / application support / small forms etc.You will learn everything you need to know for the job in our Brno Service Desk AcademyEmployee perks, benefits:Hybrid Work Model25 Days of Paid LeavePerformance BonusMeal AllowanceMultisport CardBenefit CardModern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech RepublicFinancial Reward for Referring Your FriendsExpat Assistance Services for New JoinersRelocation Package (for candidates relocating from other EU countries)Team Building ActivitiesLong-Term Career ProspectsPerformance BonusInterest GroupInfosys (Czech Republic) s.r.oJob RoleTechnical Support with FinnishCompanyInfosys (Czech Republic) s.r.o.
