Devoteam 🇬🇧 ITSM - Subject Matter Expert Praha Full-time
Devoteam
- Praha 1
- Trvalý pracovní poměr
- Plný úvazek
- university degree in IT related studies or equivalent
- proven business experience and expertise in IT related technologies
- min. 5 years of experience in ITSM
- ability to drive C-level client workshops (English, Czech)
- experience in pre-sale activities
- experience with leading complex projects in an international environment
- ability to drive offer development
- experience with leading teams and projects
- good general consulting and soft skills - structured thinking, effective report writing and presentations, strong analytical skills, advanced communication and presentation skills, positive attitude
- advanced Czech and English (both spoken and written form), German is a plus
- ITIL v3 Expert, ITIL 4 Managing Professional or equivalent
- ITSM tools knowledge is a plus (strong preference ServiceNow)
- experience of working in application development environment or IT operations is a plus
- training and certifications offered in current and high-demand technologies and methodologies,
- language courses,
- an unlimited contract from the first day of our cooperation,
- flexible working hours and home-office (hybrid model),
- 5 weeks of vacation and 4 my days per year,
- sabbatical leave,
- phone tariff available for employees and their family members,
- MultiSport card,
- company mobile phone (Android/iPhone),
- company laptop (Windows/iOS),
- meal vouchers,
- employee referral program,
- delicious breakfast and snacks during work hours.
Cocuma