International Field Service Engineer
Bruker
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Familiarise with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory
- Liaise with customers and colleagues in the site planning process prior to installation
- Inspect, install, set up, test, and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training
- Carry out breakdown and planned maintenance at customers’ sites as part of a team, with rapid response where necessary
- Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis
- Carry out procedures necessary to validate systems to certifiable standards
- Provide technical input to the sales team in non-routine sales cases
- Readiness for very frequent foreign trips (willingness to travel up to 80% of total working time)
- Regular travel within the whole EMEA region is an essential part of the job
- University education in the areas of chemistry, biochemistry, biomedical engineering, or biomedicine
- Practical experience with mass spectrometry instrumentation (MALDI, ESI, HPLC) would be an advantage
- Ability to diagnose causes of malfunction and to actively resolve customers’ service problems
- The capacity to take on responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation
- Good computer literacy, including familiarity with data system hardware and industry standard operating systems
- Fluency in Czech and the ability to communicate effectively in English
- Technical skills and the ability of analytical thinking
- Outgoing and good at building relationships through inspiring trust and confidence
- A professional image and a very high standard of personal presentation
- The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team
- Current and valid driving license
- Valid working visa/permission in the EU
- No visa restriction preventing travel in the EU