Payroll Analyst
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Monitor each payroll cycle and processing activities to ensure all payroll deliverables are completed on-time and accurate.
- Accountable for leading overall payroll services operation for Czech Republic payroll operations with coordination of all up and downstream stakeholders to ensure accurate and timely payroll results.
- Lead post payroll review and learning sessions.
- Continually identify process improvement opportunities and oversee process improvement framework.
- Perform Standard Operating Procedures controls testing.
- Engage with Quality Assurance team in the development of country specific audit readiness game plans.
- Act as back-up for other countries payroll analyst/specialist, as required
- Engage as primary country point of contact for payroll related service requests, with primary goal of providing World Class Customer Service, while increasing Speed to Serve and Speed of Delivery.
- With a high degree of engagement, ensure that all service cases are being completed as per Service Level Agreement goals. In addition, create an “Exceed Service Expectation” response.
- Continually identify opportunities to increase “NPS” Net Promoter Score performance.
- Actively participate in the “MDI” Managing for Daily Improvement sessions.
- Daily, capture use cases for Tier 0 and enhanced service delivery platforms.
- Manage country specific service and product catalog items, to ensure ADP meets all external and internal associate and business obligations.
- Responsible that all countries in scope of responsibilities are meeting and exceeding all SLA’s, to include external stakeholders, vendors, and government regulators.
- Continually support “GPSS” Risk Awareness Raise Your Hand program, while being local program leader.
- Develop, monitor, and validate “Global Payroll Shared Services” 2nd-line of defense risk mitigation and Target Risk Operating Model objectives.
- Manage country Self Assurance Activities.
- Verify all country specific regulatory requirements are being followed and executed as required.
- Support and provide country specific expertise as it relates to local and regional business travel and subsequent tax compliance requirements.
- Produce weekly country specific weekly business intelligence reports and forward analysis and recommendations.
- Able to use MS Excel and other tools to manage, work, and analyzing data.
- Participate in “GPSS” data mining and advanced analytics program.
- Assist in the development of country specific dashboards and reporting products.
- Lead with Regional EMEA Director of Global Payroll Shared Services Monthly Operational sessions with key stakeholders.
- 3+ years of payroll experience in complex operations to include CZE payroll processing.
- 1+ years of process excellence initiatives experience.
- Experience of Globalview [SP] payroll platform would be preferable
- Ability to communication, read, and write in English
- Bachelor's Degree or its equivalent in education and experience with a Major Area of Concentration in Business or accounting preferred or equivalent education and experience.
- Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise.
- Project Management: Accomplishes project requirements by monitoring results, controlling resources, and modifying project plan.
- Overcomes unforeseen obstacles/barriers by utilizing clear communication delivered in a professional manner to attain cooperation and buy-in from both clients and internal associates.