Italian Speaking Customer Support Jobs - Work In Sofia

Mercier Consultancy Zobrazit všechny práce

  • Česko
  • Trvalý pracovní poměr
  • Plný úvazek
  • Před 3 dny
  • Snadno podejte žádost
Mercier Consultancy MD is excited to offer positions for Italian Speaking Customer Support Representatives in Sofia. This is a fantastic opportunity for individuals fluent in Italian who are passionate about providing top-notch customer service. As part of our dynamic team, you will support our Italian-speaking clients by addressing their inquiries and ensuring a seamless experience with our products and services.Key Responsibilities
  • Deliver exceptional customer support to Italian-speaking clients via phone, email, and live chat.
  • Manage and resolve inquiries related to products and services in a timely manner.
  • Assist customers with any concerns they might have, ensuring a high level of satisfaction.
  • Document customer interactions accurately and maintain records for future reference.
  • Collaborate with other teams to improve customer experience and expedite resolutions.
  • Stay informed about product updates and developments to provide accurate information to customers.
Requirements
  • Fluency in Italian (written and spoken); English language skills are beneficial.
  • Previous experience in customer service or a similar role is preferred.
  • Excellent communication skills with a customer-oriented approach.
  • Ability to handle multiple inquiries in a fast-paced environment.
  • Familiarity with using customer support software systems is a plus.
  • Enthusiastic, proactive, and a quick learner.
  • Strong attention to detail and problem-solving skills.
Benefits * Competitive Monthly Salary
  • Relocation Package
  • Fully Paid Training
  • Health Insurance
  • And Much More...

Mercier Consultancy