
IT Process Manager
- Mikulov, Jihomoravský
- Trvalý pracovní poměr
- Plný úvazek
Robert Bosch odbytová s.r.o., headquartered in Prague with a service center in Mikulov and a logistics center in Bor near Tachov, is part of the international Bosch Group and is currently looking for a new member to join our international team.Job DescriptionYour main job tasks will include:
- Defining user requirements and functionalities for IT solutions aimed at optimizing business processes for spare parts and repairs.
- Planning and executing functional tests for IT systems.
- Conducting training and supporting the deployment of new IT solutions or updates to existing systems, including SAP R/3, S/4HANA, and Repair Systems.
- Supporting operational departments by automating processes and providing IT assistance.
- Representing Aftersales in international IT and business projects.
- Collaborating on global SAP and Repair System rollout and implementation projects.
- Contributing to achieving OKRs and KPIs through IT-driven initiatives.
- Acting as After Sales Master Data Management Specialist, being responsible for data maintenance.
- Serving as After Sales logistics process expert, ensuring proper IT process alignment.
- Defining reporting requirements and functionalities for KPI monitoring in IT systems (particularly Repair Systems).
- Ensuring proper interaction and integration of After Sales IT systems and related business processes.
- Performing regression testing for ERP and repair systems related to After Sales use cases.