Customer Care Representative (French)
TalentWorldGroup Zobrazit všechny práce
- Česko
- Smlouva
- Částečný úvazek
- Handle inbound customer support calls
- Assist with inquiries related to mobile phone rentals and services
- Provide clear, friendly, and professional communication
- Resolve customer concerns efficiently
- Accurately document customer interactions
- Follow internal processes and guidelines
- Ensure high-quality service standards
- C2 French and strong English (C1)
- Previous customer support experience
- Experience handling inbound calls
- Strong communication and problem-solving skills
- Comfortable working independently in a remote environment
- Monday to Friday
- 3–4 hours per day
- Operating hours: 09:00 – 18:00 (CEST)
- Flexibility required within this timeframe
- €9/hour
- Training duration: 1 day
- Paid training
- Training start date: May 4, 2026
- Stable wired internet connection (LAN required)
- Desktop or laptop (Windows 11 or macOS 14 minimum)
- Minimum 1.8 GHz processor, 8 GB RAM, 10 GB free disk space
- Wired USB headset
- Fully remote, flexible setup
- Freelance cooperation agreement
- Long-term project potential
- Performance-based incentives (bonuses and paid leave hours)
- Opportunity to work with international clients
- Structured onboarding and support