APPLICATION SUPPORT ENGINEER

Česko
Trvalý pracovní poměr
Plný úvazek

Před 3 dny

Join a team where your technical expertise truly matters. As an experienced Systems Engineer, you’ll play a key role in designing, delivering, and supporting high‑quality system solutions that power our business. You’ll act as a trusted specialist, ensuring our applications and infrastructure run smoothly while helping shape the future of our engineering practices.

Act as a subject matter expert in specified area, influence direction of our work, identify dependencies and risks and effectively mitigate them.
Maintain strong understanding of implemented features and how they align to the broader roadmap.
Supporting live environment and applications
Can troubleshoot failures, determine root causes, and make any escalations as appropriate.
Effectively manage major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions
Continuously improve support processes and methods, enhance team application knowledge via cooperation with other team members, incl. mentoring and constructive feedback.
Contributing to post incident analysis
Being On-call support 7x24 - 1 week / month -extra compensation
Open for Cross-functional training on domain specifics about Fulfilment/Distribution services
Building and maintaining infrastructure in on-premises VMware data centres as well as in Azure
Automation (Linux OS patching etc.)
System admin on servers - Windows and Linux OS.
Understand TESCO technology standards, follow them, identify weak points, and participate on gaps resolution.
Follow our Business Code of Conduct and always act with integrity and due diligence.

OPERATIONAL SKILLS

Operations and Maintenance
System Design and Development Practices basics
Infrastructure
Security & Non-functional requirements
Core Technology
Product Methodologies
Retail Technology Awareness
Communication & Influencing
Data Analytics & Insights
Strategic Thinking & Problem Solving
Curiosity & Learning
Manage and troubleshoot

EXPERIENCE RELEVANT FOR THE JOB

Work as a technical specialist providing day to day support to business or other technical colleagues.
Essential knowledge of Linux like operating systems principles and user level experience with work in prompt.
Building queries for relational databases like Oracle or Microsoft SQL.
Ability to understand code (shell script, C programming language, etc.), ability to write simple functional scripts in some programming language.
Follow Service Management principles, especially incident and problem management. Follow Security practices defined by company.
Communication with end users and technical teams across the globe.
Written and spoken English on B2 level.
Being part of team who follows agile methodology and OpsDev principles for Programme/project management and day to day support (optional).
Market Insights and Trends

Tesco Technology was established in Prague to support Tesco’s retail business in Central Europe and across the Tesco Group. What began as a regional center over 25 years ago has evolved into a modern, forward-thinking team, driving innovation and digital transformation throughout the region.With operations in the UK, Ireland, India, Hungary, Poland, and the Czech Republic, we’re committed to delivering great value to our customers every day.

Tesco

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