Support Engineer - Packet Core
MBR Partners Zobrazit všechny práce
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Deploy products to customer systems (either onsite or remotely)
- Perform cross-product support including complex system recovery
- Analyze log files to assist in problem identification and resolution
- Diagnose and isolate complex cross product inter working issues and third party issues
- Own and handle customer support requests in accordance with customer service levels, ensure customer service level agreements are met
- Propose, review, approve and implement changes on systems in deployment or support phase
- Recommend product/process improvements to product development team and product management
- Participates in 24x7 on-call coverage during out-of-office hours
- Good experience working with Linux and network administration
- Experience of installing, upgrading and configuring computer hardware and software
- Good virtualization experience
- Knowledge of mobile networks
- Good understanding of software engineering principles
- Experience working with IP networks
- Experience working with DBs
- Knowledge of Kubernetes & Docker
- (3G/4G/5G – MME SAEGW/SGW/PGW ePDG vEPC (vMME, vEPG, vSAPC,) PCRF/HSS/PCF/UDM