Customer Deal Desk Drafting Specialist-English and Czech language
Oracle Zobrazit všechny práce
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- As a member of the Customer Deal Desk organization, you will prepare complex contractual documents-including Master Agreements, Ordering Documents, Amendments, and Extensions-based on input from Sales and in compliance with Oracle policies and processes.
- Manage the end-to-end contracting process, collaborating with internal teams (Finance, Legal, Revenue Recognition, Business Practices, etc.) to ensure compliance and minimize risk.
- Coordinate and facilitate discussions among Sales and internal stakeholders, clearly summarizing and explaining key contract terms and obligations to support smooth execution and a positive buying experience for our customers.
- Ensure the contracting process is completed efficiently, consistently, and in line with Oracle's strategic goals.
- Gather, analyze, and communicate stakeholder requirements, ensuring expectations are understood and met.
- Proactively identify issues, recommend solutions, and implement improvements to drive value.
- Bachelor's degree, Paralegal Certification, or equivalent relevant experience.
- Strong computer skills, particularly in MS Office (Outlook, Word, Excel, PowerPoint).
- Proficiency in English and Czech languages required; additional languages are a plus: any Eastern Europe or CIS language;
- Commitment to delivering excellent internal client service.
- Serve as a key point of contact for internal queries via phone and email.
- Handle a range of administrative tasks and provide support to team members when needed.
- Build effective relationships with internal clients and teams.
- Support the sales team with key accounts and urgent requests.
- Engage in continuous personal and professional development, setting and reviewing objectives and attending training as required.
- Display strong self-motivation, a collaborative attitude, and effective communication skills at all levels.
- Manage workload and priorities professionally, demonstrating flexibility and a positive approach.
- Previous customer service experience is an advantage.
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Core benefits such as medical, life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique