Franchise Director Praha HPP 14.08.2025
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Lead and grow the network - Manage, expand, and enhance the franchise portfolio in the Czech Republic.
- Own budgets and targets - Plan, execute, and track financial and operational goals.
- Shape the growth strategy - Work with management to design and implement a commercial plan that drives revenue and profitability.
- End-to-end account management - From partner acquisition and contract negotiations to long-term collaboration and relationship building.
- Drive performance - Analyze key metrics such as conversion rates, upselling effectiveness, customer satisfaction (NPS, CSAT) and operational KPIs to improve results.
- Ensure quality and brand standards - Maintain and constantly improve consistency in service and brand experience across all franchise locations.
- Coach and inspire - Lead, mentor, and develop the team, fostering a culture of excellence.
- Collaborate cross-functionally - Work closely with marketing, analytics, product, and operations teams to support franchise success.
- Optimize processes - Identify bottlenecks, streamline workflows, and implement improvements for increased efficiency.
- At least 3 years' experience managing a franchise or multi-unit sales network.
- Strong track record in sales growth and improving profitability.
- Proven ability to identify new business opportunities and lead change.
- Analytical mindset with proficiency in Excel, KPIs, and data-driven decision-making.
- Skilled in negotiation, relationship building, and partner management.
- Experience with CRM and sales pipeline management.
- Proactive, results-driven, and committed to seeing projects through to completion.
- Fluent Czech or Slovak proficiency and communicative English is highly preferred.
- Knowledge of the Czech travel market and customer trends is an advantage.
- Willingness to travel within the country for business meetings and partner visits.
- Autonomy and ownership - high autonomy to make decisions and shape your strategy.
- International collaboration - Work with colleagues across Europe, exchange best practices, and gain inspiration.
- Friendly, supportive team - A collaborative culture where everyone pulls together.
- Attractive perks - Company car and phone (with personal use), meal vouchers, pension plan, Multisport card, travel discounts, and travel insurance.
- A role that matters - You'll directly influence the growth and success of a key sales channel.