We are looking for an entrepreneurial and solutions-driven Senior Operations Manager with excellent analytical, leadership, and interpersonal skills to take ownership of our Czech ride-hailing operations.RidehailingPrague, Czech RepublicAbout usWith over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!About the roleYour daily adventures will include:Designing and executing strategies to increase driver engagement and retention while managing our high performing, Czech teamDeveloping and nurturing critical relationships that will grow our business (stakeholders include: drivers; fleet owners; unions; regulators; government officials; local communities etc.)Overseeing the optimisation of local operational processes and proceduresDeveloping complex analytical models and reporting systems for CzechDriving business growth and revenue through achieving operational milestones and key metricsTaking ownership of Bolt's growth in Czech by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business objectivesAdvocating and elevating Bolt's brand, product and service whilst navigating through regulatory matters and local policies within the transportation and tech industryOverseeing the design and execution of operational strategies/goals to strengthen our value propositionIdentifying trends, risks and improvement opportunities on a local level that may impact the businessAnalysing data to optimise Bolt's marketplace health for drivers and ridersAbout you:You have 3+ years of experience in an operations management or general management roleYou have 5+ years experience in an analytical and/or entrepreneurial positionYou are a strong leader and collaborator with excellent English & local language negotiation and communication skills (both verbal and written)You are a hustler, not stopping after several obstacles a dayYou are passionate about new technologies and ride-hailingYou are highly analytical and have a data-driven mindset with excellent Excel skillsYou have a Bachelor's Degree or higher in Economics, Finance or other analytical subjectYou have a strong sense of ownership with a hands-on approachYou are comfortable with developing analytical and decision frameworks to support your strategies and decisionsExperience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above!Why you'll love it here:Play a direct role in shaping the future of mobility.Impact millions of customers and partners in 500+ cities across 45 countries.Work in fast-moving autonomous teams with some of the smartest people in the world.Accelerate your professional growth with unique career opportunities.Get a rewarding salary and stock option package that lets you focus on doing your best work.
