
Technician Quality Planning & Technology
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Creation of quality reports and warranty credits in SAP Reporting of product-related technical problems to PMIPE/TLM
- Writing of reports and customer correspondence
- Telephone customer advice and assistance with GA cases
- Prepare warranty statistics from SAP/BW
- Legal support in disputes in GA cases
- Warranty parts inspection and diagnosis
- Warranty Parts Return Customer/Manufacturer
- Vocationally trained as a car mechanic/mechatronics technician
- Several years of professional experience in the automotive repair industry Experience in Service Support / After Sales Service
- Comprehensive knowledge of MS Office applications SAP tools for the GA + QA area
- Handling og measuring and testin equipment
- Confident appearance, organizational skills and a pronounced service mentality / quality awareness
- Team- and customer-oriented thinking, communicative nature
- Strong ability to deal with conflicts(complaint management)
- Business fluent English skills, German skills would be ideal
- Valid work permit for Czech Republic
- 30 vacation days per year
- MultiSport card including employer's contribution
- Cafeteria System (edenred) including 20.000 CZK per calendar year
- Daily meal allowance of 90 CZK
- Employer contribution of up to 50.000 CZK per calendar year to the employee's pension scheme
- Salary compensation during ilness, according to company policy
- Company laptop and phone
- Hybrid Working