Seniority: SeniorBrewing the world's most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes global classics like Stella Artois and Corona, and well-known favorites such as Samson, Leffe, and Hoegaarden. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.Job purposeThe purpose of the Master Data & Contact Model Specialist role (with French or Dutch) is to drive excellence within the EEX People Business Services team. This role's main goal is to ensure the delivery of high-quality HR transactions in respect of Payroll accuracy and Employee experience. The Master Data and Contact Model Specialist will execute operational processes to ensure efficiency and effectiveness of BU BNFL HR operations.Furthermore, the role requires collaboration with various stakeholders within the business (BU BNFL) to ensure high quality and continuous improvements in HR operations.The role holder is accountable for overall operational performance, achievement of payroll and quality KPIs, as well as the results of service level agreements (SLA).Language skillsFluent in English, and additional language French or Dutch is mandatoryKey responsibilities:Operational excellenceDemonstrate commitment towards continuous improvement and willingness to challenge existing practicesEnsure documents timely maintenance, transformation and continuous improvement.Implementation transformation initiatives for respected scopeSupport the continuous improvement process to identify potential efficiencies and implement lean ways of working in the teamEfficiently collaborate with stakeholders (BU BNFL People, Payroll teams, Solutions, Workday team)Perform other duties as requested by the Team Lead.Key performance indicators (KPIs):Risk Management / Audit compliance target management, including creation of sustainability model and action plans for open issuesBack-up support of team membersSLA / KPI's achievement and yearly update, quality monitoring of team performance and take the actions to close the gapsBest practice sharing within the teamQualifications and Technical competencies requiredEducation & ExperienceUniversity Degree - Degree in Business Studies, HR or Finance (preferred)1-2 years of experience in HR / Payroll / Operations (preferred)Experience in stakeholder management with commercial function and customersExperience in working in Workday and SAP environment (preferred)Shared Services experience will be a plus.Behavioral competenciesAbility to track and organize information data and communications efficiently to ensure issues are dealt with promptness and properlyUnderstanding of both HR and Payroll processesAbility to manage projectsAttention to details, excellence and “first-time right” approachGood communication skills both oral and written; have the ability to simplify complex issuesHighly structured and systematic approach to delivering operational solutionsTechnical competenciesExcellent Excel, Word and PowerPoint skillsPower BI knowledge will be a plusBenefitsBenefits for you and your family to help your physical and mental healthpension contributions (2,5%)25 days of holidays per yearEmployee benefits to help your physical and mental health and overall well-being (Accident, Health and Luggage insuranceBenefity pointsA beer allowance to enjoy our brandsMeal vouchersLocal Bonus26 weeks paid leave for primary caregiversWHAT IT MEANS TO BE ONE OF USOWN ITOwnership is at the foundation of everything we do.We look for owners who are empowered to lead positive change and take accountability for their results. When we come together, we don't let our titles define us; we push each other to find the best solutions for our business strategy.DREAM BIGWe dream big because we believe that through collective focus, discipline, and the strength of our teams, we can achieve anything. We empower our owners to push the boundaries of what's possible to deliver on our strategy and purpose.We look for people with passion, curiosity, and ambition to make a difference and grow with our business.MAKE IT HAPPENWe know that our actions matter more than words. We walk the talk, for there is no such thing as "this is not my problem."We value resilience and commitment to excellence when facing challenges. We look for people who know how to transform big dreams into measurable results and shared success through hard work, consistency, and long-term thinking.
