Facility Manager

Praha
Trvalý pracovní poměr
Plný úvazek

Před 1 měsícem

Job Description Summary The Facility Manager at the Prague Novartis office serves as the primary contact for customers, ensuring a deep understanding of the country's business needs and shaping customer requirements to deliver the greatest value and quality. This role aligns with the Novartis Business Services – Real Estate & Facility Services Strategy and is responsible for the economical, timely, and effective completion of facilities projects.Additionally, the Facility Manager must be capable of preparing cost estimates, understanding design requirements and construction documents, overseeing the installation of capital equipment, and implementing cost control measures.The Facility Manager maintains schedules, surveys facilities for potential improvements, and drives customer satisfaction by managing and measuring it at the site level, taking corrective actions when necessary. Close collaboration with HSE, Procurement, and Finance teams is essential, and the Facility Manager reports directly to the Head of REFS for Central Eastern Europe.Job DescriptionKey Accountabilities:1. Facility Operations & Customer Engagement

Ensure the workplace is comfortable and productive for employees.
Collect and act on customer feedback to improve workplace satisfaction.
Manage space allocations, office moves, and seating arrangements according to business needs.
Address daily facility issues, ensuring reliable and efficient site operations.

2. Maintenance & Compliance

Oversee preventive maintenance to ensure buildings and facilities are functional, safe, and compliant with regulations.
Monitor health, safety, and energy usage to improve efficiency and sustainability.

3. Vendor and Service Management

Work with procurement to ensure cost-effective services.
Manage providers for cleaning, security, landscaping, food services, etc., and assess their performance using metrics like SLAs and KPIs.
Negotiate contracts and identify opportunities for cost reduction.

4. Workplace Support Services

Supervise non-technical services such as reception, mail delivery, cleaning, pantry management, office supplies, and transportation.
Coordinate services like parking, shuttle management, and gym operations.

5. Health, Safety, and Environment Compliance

Ensure facilities meet health, safety, and environmental standards.
Promote a positive safety culture and proactively mitigate risks.

6. Real Estate Management

Communicate with landlords on building maintenance and sustainability improvements.
Handle lease-related negotiations with Procurement and Legal.
Collaborate on service delivery and improvements.

7. Metrics and Reporting

Track and report key performance indicators (KPIs) such as financial results, customer satisfaction, and energy efficiency.
Provide insights on space usage, service quality, and cost efficiencies.

Minimum Requirements:

Technical Expertise: 8+ years in facility management (preferably in pharmaceuticals or related industries), with knowledge of operations, finance, and maintenance.
Leadership: Ability to lead projects and vendor teams effectively.
Vendor Management: Skills to select vendors, negotiate contracts, and ensure high performance.
Problem-Solving: Proactively resolve challenges to ensure business continuity.
Communication: Clear communicator with strong interpersonal skills to interact with stakeholders and employees. Ability to confidently delivery presentations in English.
Education: Bachelor’s in business administration, Finance, Architecture, or Engineering (engineering is recommended for specific sites).
IT: Literate and used to working with various IT platforms
Language: Professional level of English and Czech

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:Skills Desired Design And Construction Management, Facility Management, Finance Management, Influencing And Persuading, Knowledge Of Creating Strategic Partnerships, Real Estate Management, Supplier Relationship Management

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