Multilingual Support Specialist, 40 - 50 000 CZK
Grafton Zobrazit všechny práce
- Praha
- 40 000 - 50 000 Kč za měsíc
- Trvalý pracovní poměr
- Plný úvazek
- Managing and supporting an assigned portfolio of clients or internal stakeholders
- Providing guidance and assistance with processes, systems, and day-to-day inquiries
- Handling service requests and resolving issues via phone, email, and chat in a timely and professional manner
- Building and maintaining strong working relationships with customers, colleagues, and internal teams
- Performing administrative tasks, including maintaining accurate records and processing documentation
- Identifying issues, proposing solutions, and offering proactive support when needed
- Ensuring high levels of customer satisfaction through clear communication and effective problem-solving
Start: immediately
Location: Prague, fully office-based rolePožadavky
- Fluent ENGLISH min. B2+ in oral and written form
- Knowledge of Polish / German / French / Italian / Spanish min. B2 is MUST
- Good communication and time management skills
- Previous work experience in customer service, HR or administration, ideally from a corporation
- Ability to work under pressure
- Pro-active approach
- 5-week vacation
- Meal allowance
- Flexible working hours
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