DUTIES AND RESPONSIBILITIES:Communicate with customers via phone, chat, and emailHandle and follow up on cases to ensure timely resolutionProvide high-quality support while representing a global brandTroubleshoot issues related to mobile devices (phones, tablets, etc.)Assist customers with account access, security, and password managementCoordinate repairs for hardware-related issuesEscalate complex cases to second-level support teamsMaintain high levels of customer satisfactionREQUIREMENTS:Fluency in CzechAdvanced level of EnglishStrong communication and problem-solving skillsTechnical affinity (experience with iOS, macOS, or similar is a plus)Previous customer support experience is an advantageBENEFITS:Competitive salary + additional annual bonusesFull relocation support (flight, accommodation, and housing assistance)Private health care and employee discountsPaid training by certified instructorsCareer growth and development opportunitiesFree Greek language coursesModern office environment with comfortable break areasWe connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.
