Housekeeping Manager

Praha
Trvalý pracovní poměr
Plný úvazek

Před 1 měsícem

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: There’s a certain magic in the air here that flows effortlessly through Old Town Square, onto Charles Bridge, over the Vltava and all the way up the tallest spires of Prague Castle – and that’s just what you can see from Four Seasons Hotel Prague. Centuries of wonder fill our walls, letting you trace the history of the city from the Baroque era to the neoclassical to modern day. Four Seasons Hotel Prague has a unique location, consists of three historical buildings connected to a new construction, has 157 rooms including 19 suites.We are a human brand. We are a culture brand. We are Four Seasons.Join Our Prestigious Team as Housekeeping Manager at Four Seasons Hotel PragueAt Four Seasons, we are more than just a luxury hotel brand – we are a family committed to excellence, culture, and unforgettable experiences.About the role:The Housekeeping Manager ensures the highest level of cleanliness, comfort, and service excellence for all guests in alignment with the Four Seasons standards. The role is responsible for the day-to-day operations of the housekeeping and laundry departments and for maintaining an immaculate environment across all guest rooms, public areas, heart-of-house spaces, and laundry services. The Housekeeping Manager is also in charge of overseeing staff development, operational efficiency, labor productivity and continuous innovation to support an exceptional guest experience while protecting and maintaining the hotel’s assets.What You will do:

Supervise day-to-day housekeeping and laundry operations, including guest rooms, public areas, and back-of-house spaces.

Ensure consistent delivery of luxury-level service and hygiene standards across all areas, meeting brand standards of cleanliness, presentation, and safety.

Ensure timely and flawless room readiness to support high occupancy levels and personalized guest arrivals.

Support the Executive Housekeeper in implementing policies, procedures, and quality standards to reflect evolving luxury expectations, sustainability initiatives, and brand guidelines.

Lead room inspections with special attention to VIP and special request / occasion rooms, aiming to personalize the guest experience and create special set ups and moments.

Coordinate daily staffing needs and task assignments based on occupancy and business levels.

Train, coach, and guide housekeeping and laundry staff to ensure high performance and adherence to service standards.

Monitor inventory of linen, guest amenities, uniforms, and cleaning supplies; ensure timely requests and restocking.

Ensure compliance with health, hygiene, and safety regulations.

Collaborate with Guest Experience and Front Office teams to ensure seamless communication and support for personalized guest experiences.

Monitor and respond to guest feedback in real time, taking corrective action where required to ensure complete guest satisfaction.

Assist in managing departmental costs and controlling waste.

Act as the department head in the absence of the Executive Housekeeper.

What You will bring:

Minimum 3 years in a housekeeper management role.
Understanding of FF&E/OSE lifecycles and impact on operations.
University Degree in Hospitality Management
Exceptional leadership, organizational, and interpersonal skills with the ability to motivate diverse teams.
Strong financial acumen and operational analytics experience; familiarity with budgeting and labor management.

What We offer:

Competitive remuneration
Excellent Training and Development opportunities
Discover the world with attractive employee rates at Four Seasons Hotels worldwide
Complimentary Employee Meals and laundry/dry cleaning
Employee benefit cafeteria system

Why Four Seasons? At Four Seasons, you’re not just taking a job – you’re joining a family that values creativity, collaboration, and growth.For more than 60 years, diversity, inclusion and belonging have been part of our cultural network in the Four Seasons and underline how we do business every day.Our guests and employees come from all parts of the world so we ensure each of them are welcomed, understood and feel at home with us. Our employees are the key to our success.FS Prague People value a culture of unique personal contribution and strive for the excellence. We value an open and transparent communication and working in psychological safe environment. We enjoy the common goal to make us always better and stronger. And we love to have fun together.If you're ready to take your career to the next level, we’d love to meet you. Apply today and become part of the Four Seasons family!This job requires applicants to have current work authorization in the country of Czech Republic or EU Passport.This position is offered for an undefined period of time. Your trial period will be 6 months.

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