Multilingual Support Specialist 40 50 000 CZK

Praha
Trvalý pracovní poměr
Plný úvazek

Před 24 dny

Popis poziceWe are seeking for multilingual candidates who speak not only perfect English, but also another European language, with professional background from customer service, HR or administration.Key Responsibilities:

Managing and supporting an assigned portfolio of clients or internal stakeholders
Providing guidance and assistance with processes, systems, and day-to-day inquiries
Handling service requests and resolving issues via phone, email, and chat in a timely and professional manner
Building and maintaining strong working relationships with customers, colleagues, and internal teams
Performing administrative tasks, including maintaining accurate records and processing documentation
Identifying issues, proposing solutions, and offering proactive support when needed
Ensuring high levels of customer satisfaction through clear communication and effective problem-solving

Contract: limited contract with a possibility of prolongationStart: immediatelyLocation: Prague, fully office-based rolePožadavky

Fluent ENGLISH min. B2+ in oral and written form
Knowledge of Polish / German / French / Italian / Spanish min. B2 is MUST
Good communication and time management skills
Previous work experience in customer service, HR or administration, ideally from a corporation
Ability to work under pressure
Pro-active approach

Benefity

5-week vacation
Meal allowance
Flexible working hours

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