ServiceNow Internal System Developer | ITOM and CMDB

• Advising other departments on ServiceNow IT operations management best practices assisting with CMDB (configuration management database) processes and best practices validating discovery results and troubleshooting if necessary
• Using best practices daily connected to ITOM and CMDB
• To keep track of the discovery's completion
• Address technological difficulties and barriers in the discovery process by collaborating with internal technical teams
• Investigating and troubleshooting the technological difficulties
• Management of incidents and accountability for special instances

• We are looking for someone with at around 2-3 years experience
• According to the Czech labour law, you need to hold a valid work permit
• Fluent English (written and spoken B2+)
• Knowledge of ITOM OR CMDB is an absolute must
• Knowledge of JavaScript
• Extensive practical experience with optimizing discovery, modifying patterns, and creating patterns as required.
• Advantage: Expertis to navigate across servers, databases, networks, and operating systems
• Proven infrastructural and problem-solving skills
• počet míst - 1

• 25 vacation days
• Flexible working hours
• Remote work with occasional on-site presence (1 day every 3 months in the Prague office required)
• 13th salary/bonuses
• 3 Sick days
• Meal vouchers 180CZK
• Flexipass
• Training and professional development courses
• Fully paid courses for German or Spanish! (Goethe and Cervantes)

Flek.cz