Operations Administrator

• Act as the first point of contact for new and existing authorizations
• Process authorizations in line with contractual requirements
• Use our case management systems efficiently (incl. strong typing skills)
• Source healthcare providers using our internal database
• Always maintain strict confidentiality
• Participate in team meetings and support with additional tasks as needed

• Previous administrative and/or customer service experience
• Strong attention to detail and ability to retrieve information quickly
• Excellent communication skills and a professional approach
• Ability to follow procedures and work cooperatively with colleagues
• Good time management, prioritization, and ability to work under pressure
• Proficiency in MS Office

• High school diploma or equivalent

• Excellent written and spoken English

• International environment and meaningful work supporting global beneficiaries
• Friendly team and structured onboarding
• 5 weeks of holiday + 5 personal time off days
• Meal allowance, pension contribution, benefit card, Multisport, and more
• Modern offices in Prague - Anděl
• Permanent contract with competitive compensation

International SOS