Operations Administrator

International SOS Zobrazit všechny práce

Praha
Trvalý pracovní poměr
Plný úvazek

Před 7 dny

Seniority: Junior • Education: BachelorOperations AdministratorJoin our TRICARE team in Prague and help us deliver high-quality support to beneficiaries across the TRICARE Overseas Program. This role is ideal for someone who enjoys administrative work, communicates clearly, and thrives in a fast-paced service environment.About the RoleAs an Operations Administrator, you will ensure timely handling of eligibility checks, benefit reviews, authorizations, and provider appointments. You'll work with our Case management system) and source appropriate healthcare providers to make sure our members receive the care they need-quickly and with empathy.You will be part of a supportive, international team and report to the TRICARE PRIME Team Leader.What You Will DoAct as the first point of contact for new and existing authorizationsProcess authorizations in line with contractual requirementsUse our case management systems efficiently (incl. strong typing skills)Source healthcare providers using our internal databaseAlways maintain strict confidentialityParticipate in team meetings and support with additional tasks as neededWhat You BringSkills & ExperiencePrevious administrative and/or customer service experienceStrong attention to detail and ability to retrieve information quicklyExcellent communication skills and a professional approachAbility to follow procedures and work cooperatively with colleaguesGood time management, prioritization, and ability to work under pressureProficiency in MS OfficeQualificationsHigh school diploma or equivalentLanguagesExcellent written and spoken EnglishWhat we offerInternational environment and meaningful work supporting global beneficiariesFriendly team and structured onboarding5 weeks of holiday + 5 personal time off daysMeal allowance, pension contribution, benefit card, Multisport, and moreModern offices in Prague - AndělPermanent contract with competitive compensationPlease submit your CV in English.
You must have a valid work and residence permit for the Czech Republic.

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