People Systems Specialist (f/m/d) - SAP SuccessFactors
- Praha 4
- Trvalý pracovní poměr
- Plný úvazek
- As part of our People Solutions team, based in Prague, you will provide expert support and contribute to the continuous improvement of our SAP SuccessFactors modules - with an initial focus on Recruiting, Learning, and/or Performance.
- In this role, you will:
- Provide 1st- and 2nd-level support for SAP SuccessFactors Recruiting, Learning, and Performance
- Analyze and resolve system issues, user queries, and process-related incidents
- Act as a liaison between People departments, IT, external service providers, and SAP support
- Contribute to process optimization and functional development, including release evaluation and configuration change suggestions
- Create and maintain user documentation, training materials, FAQs, and process flows
- Collaborate with international stakeholders to ensure usability and compliance across countries
- Participate in governance forums to ensure consistency across modules and alignment with our broader People Digital strategy
- Experience with SAP SuccessFactors Recruiting, Learning, Performance or other modules
- Background in application support, People systems, or experience as a key/power user - ideally in an international context
- Proficiency in using service and project management tools
- Good understanding of HCM data flows for root-cause analysis and corrective actions
- Basic technical understanding of cloud-based People platforms and end-to-end HR processes
- Strong customer service mindset, able to work independently while being a collaborative team player
- Analytical thinking, structured approach, and strong attention to detail
- Professional fluency in English; German is a plus but not required