Customer Service Specialist (Polish speaking)
- Praha
- Trvalý pracovní poměr
- Plný úvazek
Corpay is currently looking to hire a Customer Service Specialist (Polish speaking) within our CCS division. This position falls under our Corporate Payments line of business, located in Prague, Czech Republic. In this role, you will be dealing with customer queries via phone and email. The customer base for this role is Poland. In this role, you will be reporting to the Customer Service Manager.How We Work
As a Customer Service Specialist, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:Assigned workspace in office and home office setupCompany-issued equipmentFormal, hands-on trainingRole Responsibilities
The responsibilities of the role will include:Providing complete customer service on the passive customer service phone lineE-mail communication with customersCommunication with customers from PolandEntering of new contracts in the database and updatesDealing with requests and complaints of clientsQualifications & SkillsWorking experience in customer service is an advantageFluency in Polish – this is a must.English at communicative level (necessary for the internal team communication, communication with small number of English-speaking customers)Good communication skills, assertivenessIndependence and thoroughnessResistance to stressPlease send CVs in EnglishBenefits & PerksComprehensive Benefits PackageEnvironment of growing international companyFriendly working environment with a flat organizational structureSpace for new ideas in solving customer requirementsTeambuilding and other corporate eventsWork in dynamic and talented teamSupport of your developmentOur Company & Purpose
CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.Empowering our people to share their experiences and ideas through open forums and individual conversations; andValuing each person’s unique perspectives and individual contributions.Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.CORPAY.com or following CORPAY on LinkedIn.Equal Opportunity/Affirmative Action Employer
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.#LI-Hybrid#LI-SI1#INDOPS-INTAbout CorpayCorpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.