Czech Speaking CS Representative - Fully Paid Relocation - Work In Greece

Mercier Consultancy Zobrazit všechny práce

Česko
Trvalý pracovní poměr
Plný úvazek

Před 3 dny
Snadno podejte žádost

Mercier Consultancy is excited to offer a unique opportunity for a Czech Speaking Customer Service Representative, complete with fully paid relocation to beautiful Greece! As a vital member of our team, you will provide exceptional support to our Czech-speaking clients, ensuring their inquiries are handled with professionalism and care.In this role, you will interact with clients across various communication platforms, addressing their needs promptly and effectively. This position not only offers a chance to work in a vibrant and welcoming environment but also to grow your career with a company that values customer satisfaction and employee development.Responsibilities

Handle customer inquiries in Czech via phone, email, and chat
Assist clients with questions about our products and services
Maintain detailed records of customer interactions in our CRM system
Collaborate with colleagues to resolve complex customer issues
Provide guidance and support to clients to enhance their product experience
Gather and report customer feedback for continuous service improvement
Participate in training sessions to remain informed about our services and offerings

Requirements

Fluency in Czech and English, both written and verbal
Strong communication and interpersonal skills
Experience in customer service or a related field is preferred
Ability to manage multiple tasks and work in a fast-paced environment
Detail-oriented with excellent problem-solving skills
Customer-focused with a desire to provide outstanding service
Familiarity with customer service software and CRM systems is a plus

BenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearSupport In Finding Accommodation After HotelFully Paid TrainingAnd More...

Mercier Consultancy