Seniority: Mid level • Education: BachelorWebsite Operations AssociateThe Website Operations Associate plays a key operational role in supporting the day-to-day management, maintenance, and ongoing development of the Project Syndicate website, its subdomains, and its integrations with third-party applications. Working closely with the Product and Analytics Manager and the digital team, the role contributes to both existing platforms and new initiatives, helping ensure that performance, monetization efforts, and user experience meet organizational expectations.Designed as a collaborative and adaptive position, it supports the smooth operation of digital platforms and provides assistance across marketing, analytics and reporting, publishing, advertising, and other workflows, as needed.Core Responsibilities:Support the maintenance of the PS website and relevant subdomainsTroubleshooting and ticketing of website problemsAssist with the implementation and testing of new features, builds, and updatesExecution of onsite marketing campaigns, website push notifications, automated emails, and notificationsManage customer support inquiries, including managing individual subscription requestsRegular monitoring of partner media outlets and extra searching for syndicated publicationsSupport internal teams with reporting, advertising workflows, and other operational tasks as requiredAdvise on potential changes to products and processes based on user experience and dataRecommend and assist in implementing improvements to web-based admin systemsRequirements:Familiarity with current web standardsDemonstrable troubleshooting and problem-solving skills (promptly diagnose and resolve website issues)Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectivelyAbility to work independently and collaborate effectively with cross-functional teamsProfessional proficiency in EnglishPreferred:Experience with HTML/CSS/CMS systemsExperience in website analytics tools and reporting/ticketing dashboards (GA4, Marfeel, Tableau, Jira, etc.)Base-level understanding of APIs, FTP servers, and SSO configurations (OpenAthens, Shibboleth)Familiarity with integrating SDKs and third-party applicationsAdditional Information:Full-time, in-office position (with the possibility of some remote work)Competitive salaryDynamic organizationInterested candidates should send a cover letter and CV to .Submissions without cover letters will not be considered.